.crm-app .tasks-wrap{max-width:980px}.crm-app .board{display:grid;grid-template-columns:repeat(3,minmax(240px,1fr));gap:14px;align-items:start}.crm-app .bcol{border-top:3px solid var(--line-strong);padding-top:8px;min-width:0;border-radius:0 0 8px 8px;transition:background .12s ease,box-shadow .12s ease}.crm-app .bcol--drop{background:var(--accent-tint);box-shadow:inset 0 0 0 1px var(--accent)}.crm-app .bcol--target{box-shadow:inset 0 0 0 1px var(--line-strong)}.crm-app .bcol__dropzone{display:flex;align-items:center;justify-content:center;min-height:44px;border:1.5px dashed var(--accent);border-radius:var(--r-md);background:var(--accent-tint);color:var(--accent-deep);font-size:11.5px;font-weight:600;letter-spacing:.01em}.crm-app .bcol--drop .bcol__dropzone{background:var(--surface)}.crm-app .bcol--todo{border-top-color:var(--accent-brand-strong)}.crm-app .bcol--doing{border-top-color:var(--teal)}.crm-app .bcol--done{border-top-color:var(--green)}.crm-app .bcol__head{display:flex;align-items:center;gap:8px;padding:2px 6px 10px;font-size:12px;font-weight:700;color:var(--ink-2)}.crm-app .bcol__head .dot{width:8px;height:8px;border-radius:999px;background:var(--ink-4)}.crm-app .bcol--todo .bcol__head .dot{background:var(--accent-brand-strong)}.crm-app .bcol--doing .bcol__head .dot{background:var(--teal)}.crm-app .bcol--done .bcol__head .dot{background:var(--green)}.crm-app .bcol__head .n{margin-left:auto;font-family:var(--font-mono);font-size:10.5px;font-weight:700;color:var(--ink-4);background:var(--surface-2);border-radius:999px;padding:2px 8px}.crm-app .bcol__list{display:flex;flex-direction:column;gap:10px}.crm-app .bcol__empty{font-size:12px;color:var(--ink-4);padding:8px 6px}.crm-app .ticket{background:var(--surface);border:1px solid var(--line-soft);border-radius:var(--r-md);box-shadow:var(--shadow-s);padding:13px 14px;transition:transform .12s ease,background-color .12s ease,border-color .12s ease,box-shadow .12s ease,color .12s ease,opacity .12s ease}.crm-app .ticket:hover{border-color:var(--line-strong);transform:translateY(-1px);box-shadow:var(--shadow-m)}.crm-app .ticket--dragging{opacity:.4}.crm-app .ticket.is-done{opacity:.62}.crm-app .ticket.is-done .ticket__title{text-decoration:line-through}.crm-app .ticket[draggable=true]{cursor:grab}.crm-app .ticket[draggable=true]:active{cursor:grabbing}.crm-app .ticket__grip{color:var(--ink-4);vertical-align:-2px;margin-right:3px;cursor:grab}.crm-app .ticket__title{font-size:13px;font-weight:600;color:var(--ink);line-height:1.4}.crm-app .ticket__title small{display:block;font-size:11px;font-weight:500;color:var(--ink-4);margin-top:1px;text-decoration:none}.crm-app .ticket__meta{display:flex;align-items:center;gap:8px;margin-top:10px;font-size:11px;color:var(--ink-4);flex-wrap:wrap}.crm-app .ticket__actor,.crm-app .ticket__meta .presta{display:inline-flex;align-items:center;gap:6px;min-width:0;max-width:100%;font-size:11.5px;font-weight:600;color:var(--ink-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;cursor:pointer;border:0;background:transparent;padding:0;font-family:inherit;text-align:left}.crm-app .ticket__meta .presta:hover{color:var(--accent-deep);text-decoration:underline}.crm-app .ticket__actor{color:var(--accent-deep)}.crm-app .ticket__actor:before{content:"";width:5px;height:5px;border-radius:999px;background:currentColor;flex:none}.crm-app .ticket__actor:hover{text-decoration:underline}.crm-app .ticket__linked{display:inline-flex;align-items:center;gap:4px;max-width:100%;min-width:0;height:20px;padding:0 8px;border-radius:999px;font-size:11px;font-weight:600;color:var(--accent-deep);background:var(--accent-tint);border:1px solid transparent;cursor:pointer;font-family:inherit;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.crm-app .ticket__linked:hover{border-color:var(--accent)}.crm-app .ticket__linked svg{flex:none}.crm-app .crm-prompt-text{margin:0;font-size:13px;line-height:1.5;color:var(--ink)}.crm-app .ticket__foot{display:flex;align-items:center;gap:8px;margin-top:10px}.crm-app .ticket__who{display:inline-flex;align-items:center}.crm-app .ticket__who--stack .agav+.agav{margin-left:-6px}.crm-app .ticket__who-more{margin-left:3px;padding:0 5px;border-radius:999px;background:var(--bg-tint);color:var(--ink-3);font-size:10px;font-weight:700;line-height:18px}.crm-app .ticket__author{margin-top:6px;font-size:11px;color:var(--ink-4)}.crm-app .ticket__actions{margin-left:auto;display:inline-flex;gap:6px}.crm-app .crm-btn.sm{height:24px;padding:0 9px;font-size:11px;border-radius:7px}.crm-app .due{display:inline-flex;align-items:center;gap:6px;font-family:var(--font-mono);font-size:10.5px;font-weight:700;color:var(--ink-3);white-space:nowrap}.crm-app .due.late{color:var(--red);font-weight:700}.crm-app .due.today{color:var(--accent-brand-strong);font-weight:700}.crm-app .crm-filter-note{margin:-6px 0 12px;font-size:11.5px;font-weight:600;color:var(--accent-deep)}.crm-app .crm-modal-overlay{position:fixed;inset:0;z-index:80;background:rgba(24,49,59,.38);display:grid;place-items:center;padding:24px}.crm-app .crm-modal{background:var(--surface);border:1px solid var(--line-soft);border-radius:var(--r-lg);box-shadow:var(--shadow-m);width:100%;max-width:640px;max-height:calc(100vh - 48px);display:flex;flex-direction:column}.crm-app .crm-modal__head{display:flex;align-items:center;gap:10px;padding:14px 20px;border-bottom:1px solid var(--line-soft)}.crm-app .crm-modal__head h3{margin:0;flex:1;font-family:var(--font-display);font-size:15px;font-weight:700;letter-spacing:-.005em}.crm-app .crm-modal__close{display:grid;place-items:center;width:26px;height:26px;border:0;border-radius:8px;background:transparent;color:var(--ink-3);cursor:pointer}.crm-app .crm-modal__close:hover{background:var(--surface-2);color:var(--ink)}.crm-app .crm-modal__body{display:flex;flex-direction:column;gap:12px;padding:16px 20px;overflow-y:auto}.crm-app .crm-modal__foot{display:flex;justify-content:flex-end;gap:8px;padding:12px 20px;border-top:1px solid var(--line-soft)}.crm-app .crm-modal-overlay--drawer{place-items:stretch end;padding:0}.crm-app .crm-modal--drawer{width:440px;max-width:440px;height:100%;max-height:100vh;border:0;border-left:1px solid var(--line-soft);border-radius:0;box-shadow:-24px 0 48px -28px rgba(16,30,36,.5)}.crm-app .crm-modal--drawer .crm-modal__body{flex:1;gap:18px}.crm-app .crm-modal--drawer .crm-modal__foot{position:sticky;bottom:0;background:var(--surface-2)}@media (max-width:760px){.crm-app .crm-modal--drawer{width:100%;max-width:100%}}.crm-app .crm-saved-banner{display:flex;align-items:center;gap:8px;padding:10px 12px;border-radius:var(--r-sm);background:var(--teal-soft);color:var(--teal-deep);font-size:13px;font-weight:600}.crm-app .crm-field{display:flex;flex-direction:column;gap:5px;font-size:11.5px;font-weight:700;color:var(--ink-3)}.crm-app .crm-field input{height:34px;border:1px solid var(--line);border-radius:8px;background:var(--surface);padding:0 10px;font-size:13px;font-weight:500;color:var(--ink);outline:0;font-family:inherit;min-width:0}.crm-app .crm-field input:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-tint)}.crm-app .crm-field .crm-select{max-width:none;height:34px}.crm-app .crm-field__static{height:34px;display:flex;align-items:center;padding:0 10px;border:1px solid var(--line-soft);border-radius:8px;background:var(--surface-2);font-size:13px;font-weight:600;color:var(--ink-2)}.crm-app .crm-field__hint{margin:-4px 0 0;font-size:11.5px;font-weight:500;color:#8a5c1d}.crm-app .crm-field__note{margin:-1px 0 0;font-size:11.5px;font-weight:500;color:var(--ink-3)}.crm-app .crm-doc-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.crm-app .crm-doc-list__row{display:flex;align-items:center;gap:8px;padding:6px 0;border-bottom:1px solid var(--line-soft)}.crm-app .crm-doc-list__row:last-child{border-bottom:0;padding-bottom:0}.crm-app .crm-doc-list__title{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;font-weight:600;color:var(--ink)}.crm-app .crm-doc-list__size{flex:none;font-size:10.5px;font-weight:500;color:var(--ink-4)}.crm-app .crm-display-name-preview{margin:-2px 0 0;padding:7px 10px;border:1px solid var(--line-soft);border-radius:8px;background:var(--surface-2);font-size:11.5px;font-weight:700;color:var(--ink-4)}.crm-app .crm-display-name-preview strong{font-size:13px;color:var(--ink-2)}.crm-app .crm-display-name-preview em{font-style:italic;color:var(--ink-4);font-weight:500}.crm-app .crm-row2{display:grid;grid-template-columns:1fr 1fr;gap:10px}.crm-app .chan-row{display:grid;grid-template-columns:130px minmax(0,1fr) auto auto;gap:8px;align-items:center}.crm-app .chan-row__primary{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;color:var(--ink-3);white-space:nowrap}.crm-app .actor-address-row{display:grid;grid-template-columns:minmax(180px,1.4fr) 92px minmax(120px,.7fr) auto auto;gap:8px;align-items:end}.crm-app .actor-address-row__street{min-width:0}.crm-app .actor-address-row__action{height:34px;align-self:end}.crm-app .actor-address-row__message{grid-column:1/-1;margin:-2px 0 0;font-size:11.5px;font-weight:600;color:#1a6b48}.crm-app .actor-address-row__message.is-warn{color:#8a5c1d}.crm-app .location-combobox{position:relative}.crm-app .location-combobox__menu{position:absolute;top:calc(100% + 4px);left:0;right:0;z-index:60;margin:0;padding:4px 0;list-style:none;max-height:220px;overflow-y:auto;border-radius:8px;border:1px solid var(--line);background:var(--surface);box-shadow:0 8px 20px rgba(26,22,18,.12)}.crm-app .location-combobox__item{padding:7px 10px;font-size:12.5px;font-weight:600;color:var(--ink-2);cursor:pointer}.crm-app .location-combobox__item--active,.crm-app .location-combobox__item:hover{background:var(--surface-2);color:var(--ink)}.crm-app .crm-photo-pick{display:flex;align-items:center;gap:10px}.crm-app .crm-photo-pick__thumb{width:48px;height:48px;flex:none;border-radius:12px;overflow:hidden;display:grid;place-items:center;background:var(--surface-2);border:1px solid var(--line-soft);color:var(--ink-4)}.crm-app .crm-photo-pick__thumb img{width:100%;height:100%;-o-object-fit:cover;object-fit:cover;display:block}.crm-app .crm-photo-pick__btn{position:relative;overflow:hidden;cursor:pointer}.crm-app .crm-photo-pick__btn input[type=file]{position:absolute;inset:0;opacity:0;cursor:pointer;font-size:0}.crm-app .crm-contact-suggestions{margin-top:2px}.crm-app .crm-suggestion-chip{gap:5px}.crm-app .crm-suggestion-chip:disabled{opacity:.5;cursor:not-allowed}.crm-app .crm-suggestion-chip__src{font-size:9px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--ink-4);margin-left:2px}.crm-app .coord-row{display:flex;align-items:center;gap:9px;padding:7px 0;border-bottom:1px solid var(--line-soft);font-size:12.5px;color:var(--accent-deep)}.crm-app .coord-row:last-of-type{border-bottom:0;padding-bottom:0}.crm-app .coord-row .val{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:600;color:var(--ink)}.crm-app .seg{display:inline-flex;background:var(--surface-2);border:1px solid var(--line-soft);padding:3px;border-radius:10px;gap:2px}.crm-app .seg button{height:26px;padding:0 12px;border:0;background:transparent;cursor:pointer;border-radius:7px;font-size:12px;font-weight:600;color:var(--ink-3);font-family:inherit}.crm-app .seg button.is-on{background:var(--surface);color:var(--ink);box-shadow:var(--shadow-s)}.crm-app .crm-foot-hint{margin-top:14px;font-size:11.5px;color:var(--ink-4);display:flex;align-items:center;gap:6px}@media (max-width:1280px){.crm-app .crm-list__head,.crm-app .crm-row{grid-template-columns:minmax(200px,1.5fr) minmax(170px,1.1fr) minmax(150px,1fr) 100px 24px}.crm-app .crm-list .col-topics{display:none}}@media (max-width:1180px){.crm-app .crm-fgrid{grid-template-columns:1fr}.crm-app .crm-rail{display:grid;grid-template-columns:1fr 1fr;align-items:start}.crm-app .board{grid-template-columns:repeat(2,minmax(230px,1fr))}}@media (max-width:760px){.crm-app .board{grid-template-columns:1fr}}@media (max-width:1100px){.crm-app .crm-kpis{grid-template-columns:1fr}.crm-app .crm-stats{grid-template-columns:repeat(2,1fr)}}@media (max-width:1040px){.crm-app .crm-list__head,.crm-app .crm-row{grid-template-columns:minmax(190px,1.5fr) minmax(170px,1.2fr) 90px 24px}.crm-app .crm-cell.col-last,.crm-app .crm-list .col-last{display:none}.crm-app .crm-rail,.crm-app 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var(--line);background:var(--surface);font-family:inherit;font-size:12.5px;font-weight:600;color:var(--ink-2);cursor:pointer}.crm-app .crm-actor-side-toggle:hover{border-color:var(--line-strong);color:var(--ink)}.crm-app .crm-actor-side-toggle .chev{transition:transform .16s ease}.crm-app .crm-actor-side-toggle .chev.is-open{transform:rotate(180deg)}.crm-app .crm-actor-collapsible{display:none}.crm-app .crm-actor-collapsible.is-open{display:flex}}@media (max-width:420px){.crm-app .crm-actor-kpis{grid-template-columns:1fr}}.picker{position:relative}.picker__trigger{display:flex;align-items:center;justify-content:space-between;gap:8px;width:100%;min-height:34px;padding:6px 10px;padding-inline-end:12px;border:1px solid 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10px;background:var(--bg-tint);color:var(--ink);font-size:13px}.picker__search:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-tint)}.picker__options{display:flex;flex-direction:column;gap:2px;overflow-y:auto}.picker__option{display:block;width:100%;text-align:left;padding:7px 10px;border:0;border-radius:8px;background:transparent;color:var(--ink-2);font-size:13px;font-weight:500;cursor:pointer}.picker__option.is-active,.picker__option:hover{background:var(--surface-2);color:var(--ink)}.picker__option.is-on{background:var(--accent);color:#fff}.picker__empty{margin:4px 2px;font-size:12px;color:var(--ink-4)}.picker__group{display:flex;flex-direction:column;gap:2px}.picker__group-header{display:flex;align-items:center;gap:8px;width:100%;text-align:left;padding:7px 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